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Frequently Asked Questions

Permanently factory unlock your iPhone without jailbreaking, by whitelisting your IMEI in the Apple iTunes database. All our unlocks are guaranteed to work, or your money back. No quibbles, no questions, no hassle. Factory Unlock all iPhones regardless of bootloader, baseband and firmware version up to the latest iOS and beyond (if you don't know what this means, don't worry - it simply means we can unlock any handset). Upgrade and Sync iPhones using iTunes without fear of ever being locked out. Quickest factory unlock guaranteed. Every single feature works perfectly 100%, and your warranty remains valid. Always upgrade to latest firmware, with our unlocks you simply update using iTunes and your device remains unlocked.
iPhone unlocking conditions Please make sure when ordering the handset is verified and confirmed being locked to this network only. If you are unsure please do not order, as phone will NOT be unlocked, and it may result in not getting a refund depending the solution you choose, therefore please use iPhone Network Check to verify on which network your iPhone is locked. Please check features supported. For UK Networks you need to check if the phone is Blacklisted first. Use CheckMend Full Report Service
None at all, we provide complete and easy instructions for unlocking your phone. Often it can be as simple as entering an unlock code using the phone's keypad. If there is a problem unlocking your phone using the codes we provide then we will endeavor to solve the problem to the best of our ability.
You provide us with easy to find details of your phone e.g. the type, the IMEI number, country and the network that supplied the phone. This information is then used to provide an unlock code to unlock your phone. You simply follow the instructions we provide, and the phone will be unlocked - easy !
Removing the network restriction on your mobile phone with unlock codes is the safest form of unlocking available. You simply enter the necessary codes directly into your phone via the keypad to remove the network restriction.
Sure. Please register to our website we offer special discounts for professional unlockers.
You provide us with the SERIAL NUMBER, EGATE NUMBER, AXALTO CARD NUMBER, OMNIKEY SERIAL NUMBER, or what ever the number is called by the software. This information is then used to provide you access to the original server of the manufacturer of the product. This means you will have full access to the activation you have just ordered. This is the MOST secure solution to be sure that you have ordered a 100% GENIUNE software or activation. Once you have request the response from our services, simply connect to your personal account and start using your new services.
As a mobile phone professional you may know that many tools on the market exist to be able to repair, update and unlocking mobile phones. We provide 100% genuine mobile phone softwares and most activations available on the market. Unlocking software, flashing tools, activations, packs, credits, everything you need to be able to update your favorite tool and keep focus on your work. Not only we guarantee you the best delivery time for this services but also the best prices on net.
For most of the orders cancellation cannot be done
The time given for the orders are in working days, so please calculate only those days. There are some services with all week days to work
All Services that are not Premium or specified supports Clean IMEI. The Premium Services supports All IMEI ( Barrded, Blacklisted, Stolen ), another observation unless specified
Nokia Lumia : If the Unlock Code provded is asking saying error, please continue to enter the unlock code provided until the phone asks for the "PUK" code. Please don't worry about the attempts, once you have diminished all your tries, the phone will ask for the PUK code. This is where you enter the Unlock Code.
Enter first 8 igit of the 16 Digit code. If say WRONG CODE enter the full 16 Digit code
EN : After Payment please contact us on the Chat or on yahoo messenger : imei_unlock or at ES : Después del pago, por favor contacte con nosotros por chat o messenger yahoo : imei_unlock or at RU : yahoo messenger : imei_unlock or at FR : Après le paiement s'il vous plaît nous contacter par chat ou yahoo messenger : imei_unlock or at RO : Detalii plata treceti username server All deposits are non-refundable / Todos los depósitos no son reembolsables / ??? ?????? ?? ???????? ?????????? / Tous les dépôts sont non remboursables / Toate depozitele sunt nerambursabile
Deposits are non refundable. Credits never expire. If the order can't be done ( rejected, server down, bad imei - except wrong carrier ), credits will be refounded in customer account. Customer have the right to ask for closure account at any time if his balance is clear
If your counter is blocked and order unlock code, there will be no refound. Please check your counter befor order
For refound please make a clear video with the phone IMEI and entering the ordered unlocked code. Upload it to youtube and then send it to us at with Order ID and phone IMEI. Need good quality video. Credits will be refounded on your account

Is My Phone Unlocked? Here’s How to Figure That One Out : Cover


How to figure out if your phone’s unlocked?

  1. For iOS phone, simply navigate your phone’s settings and look for Cellular Data Network. If it’s present, then your phone may be unlocked given that this section allows users to manually change their phone’s carrier.
  2. For Android phone, proceed to your phone’s settings and look for the Network Operator option. Scan for networks and select one to try if it works. If it does, your phone may be unlocked.
  3. In general, people try to swap out their SIM cards with a different carrier’s SIM and tries to make a call if it works.
  4. Another alternative way to check your phone’s lock status is through your IMEI number and enter this on an IMEI checker website.



“Having my phone unlocked is the sweetest way to communicate when I travel.” – Said every traveler out there. Truth be told, when traveling out of the country, it can be very frustrating to commit to expensive roaming charges. Unlike carrier phones, unlocked phones allow you to swap out your SIM to any local SIM card wherever you are. Furthermore, you get to spend your money for other expenses. However, how would you know if your phone’s unlocked?

Without further ado, here are some amazing ways to figure out if your phone’s unlocked!



Is My Phone Unlocked? Here's how to Figure That One Out : How To Figure Out If My iOS Phone Is Unlocked

How to figure out if my iOS phone is unlocked?

In order to check if your iOS phone is unlocked, you may proceed to the cellular setting. While it may not exactly tell you that your phone’s unlocked, it’s a decent indicator that you may not swap out your SIM with a different one. Just make sure to follow these steps:


  1. Go to Settings and look for Cellular.
  2. Select Cellular and scroll to Cellular Data Network.


If the Cellular Data Network option is present, this may indicate that the phone is unlocked. Otherwise, it’s a carrier phone. This is due to the fact that this option allows the user to change carriers.



Is My Phone Unlocked? Here's How To Figure That One Out : How To Figure Out If My Android Phone Is Unlocked

How to figure out if my Android phone is unlocked?

For Android phones, the indication that your phone may be an unlocked phone may seem similar with iOS phones. However, the procedure may depend on the version of the operating system and of course, the manufacturer. For the sole reason that interfaces may vary according to the brand’s customization.

Moving forward, here’s how you can figure out if your Android phone’s unlocked.


  1. Go to Settings and proceed to Network/Mobile Network/Cellular Network (or however your phone refers to Network setting as this may differ with the brand).
  2. Look for Network Operator and Search/Scan for networks.
  3. Wait until it shows you the results.
  4. Once the results show, try connecting on one of the networks and wait if your phone can pick up a signal.
  5. If there is, try making a call.


So, here’s the thing: if your phone showed a list of different networks, it could be that your phone is unlocked. However, there are also cases that your carrier may have had arrangements with other carriers, hence, the connection.

If you are not satisfied with the result, you may still proceed with the general method of figuring out if your phone’s unlocked.



Is My Phone Unlocked? Here's How To Figure That One Out : Is There A General Method Of Figuring Out If My Phone's Unlocked

Is there a general method of figuring out if my phone’s unlocked?

If you are having trouble figuring out whether your phone’s unlocked or not, you can always refer to this general method of doing so. Maybe then, you will be able to say: “Dude, my phone’s unlocked. ‘Gotta say goodbye to expensive roaming charges!”

First, look or borrow a different carrier’s SIM card. Then, simply swap out your existing SIM with it and then check your phone if it finds the network. This may appear in the form of signal bars or a prompt telling you that a new network has been inserted on your phone. Afterwards, try making a call. If it registers, then your phone’s unlocked. Otherwise, it’s not.



Is My Phone Unlocked? Here's How To Figure That One Out : Is There Any Other Way To Figure Out If My Phone's Unlocked

Is there any other way to figure out if my phone’s unlocked?

Well, if you are willing to go technical this time, you can move forward with International Mobile Equipment Identity (IMEI) checking. You can get your IMEI information from your phone and enter this on an IMEI checker website to know the lock status of your phone. In order to get your IMEI information, dial *#060#. If this works on your phone, a 15-digit number will appear. Otherwise, you may navigate through your phone Settings and look for About Phone/Device. You may find an IMEI section there, and under it is the 15-digit number.

You may now enter the number in the checker and it will show you the lock status of your phone. However, the thing about this method is that there are websites that won’t be really accurate with the results. Thus, be sure to look for one that can do so.


Key Takeaway

Figuring out if your phone is unlocked can be easy – however way you choose to perform the checking. If a particular method wouldn’t work for you, you can always opt for an alternative.

Now, if you find out that yours is a locked phone, you can always choose to unlock it. There are convenient unlocking services like UnlockBase that will provide you the easiest, fastest, and safest service for unlocking your phone. No, we’re not kidding. Please feel free to contact us for further details!

Answer: For iPhone Devices Network unlock we provide 6 Months Warranty for any network included WW services or Relock 

For iClouds warranty period is only 24 Hours after the answer of your order 

For any other Brands once a code is accepted by the device there is no warranty after that.

For Username & Passwords (server Services) Once User Logged in no warranty will be Entertained. Any Manufacturer/Developer can change their policy any time.